Tidy Reviews

Tidy has an overall rating of 4.1 based on 68 reviews. Customer feedback on Tidy is mixed: Tidy reviewers highlight positive aspects like user-friendly interface, efficient organization tools, excellent customer support and responsive service, which strongly appeal to busy professionals, small business owners, and individuals seeking organization solutions. However, Tidy is often criticized for its limited customization options, occasional technical glitches, higher pricing compared to competitors and lack of mobile app.

4.1/5.0

68 reviews

5 Stars

15

4 Stars

9

3 Stars

6

2 Stars

3

1 Star

0

All Tidy Reviews (68)
LIZOTTE
June 01, 2026
"Pretty reliable overall, but... not perfect"
Most of the time it’s been dependable, which I really appreciate. There have just been a few rare times where no one showed up, so... it’s good, but not totally flawless.
thomas_Holley01
May 29, 2026
"I’ve used Tidy.com a few times now..."
I’ve used Tidy.com a few times now, and the app has been really easy to figure out. Booking was simple, changing times didn’t feel like a whole process, and everything was laid out clearly. No confusing steps or anything like that... it just worked for me...
JohnGalloway
May 28, 2026
"Double Charged and Still Waiting"
I was charged twice for the same payment, and getting the refund sorted out took way longer than it should have. It was a frustrating hassle, especially having to follow up more than once. After dealing with the extra charge and the delay, I’d really expect some kind of compensation for the inconvenience.
hello_david568
May 24, 2026
"Quick support, no hassle"
Not gonna lie, I was expecting it to be a hassle, but support got back to me fast and helped sort out my booking question without making it a big deal. It was simple, quick, and saved me some time. Definitely 5 stars for the support.
ANCHONDO
May 11, 2026
"Damage claim took longer than I expected"
They did end up handling the damage claim, so I’ll give them that... but it definitely took longer than I would’ve liked. Communication was okay, just kind of slow at times, not terrible, but a bit frustrating while I was waiting
erin_Kean76
May 11, 2026
"Booking was easy, and the cleaner did..."
Booking was easy, and the cleaner did a really solid job. There was, um... one small timing issue, but overall I was happy with how everything turned out
aliceskow1242
May 10, 2026
"Felt a lot safer, safer booking a cleaner"
I felt way more comfortable booking a cleaner knowing background checks were part of the process. It just gave me that extra peace of mind, peace of mind I really needed.
ChuckGriffin
May 08, 2026
"I booked a cleaning in just a..."
I booked a cleaning in just a few minutes, and the site was simple without freezing or making me jump through a bunch of hoops. Everything was clear enough, which I appreciate because companies should respect people's time instead of making basic stuff harder than it needs to be
erin1974
May 08, 2026
"Friendly, clear communication from start to finish"
tidy was really easy to deal with. The messages had a friendly, straightforward tone, so I never felt unsure or like I had to chase anything up. I always knew what was happening with the booking, and there wasn’t any confusing back and forth, which I really appreciated.
LeeYoung_37
April 30, 2026
"Worth it compared to the others"
This has been worth the money for me. I looked at a few similar options, and compared to the competitors, this one felt like the better deal for how much time it saves me. The price is fair, and it’s made things a lot easier.
john_Buford97
April 30, 2026
"Good clean, but the timing was a little frustrating"
I booked a cleaner through Tidy and overall the cleaning itself was fine. The only real issue was that they showed up later than I expected, which threw off the rest of my day a bit. Not a huge disaster, just kind of annoying when you’re planning around it. Weirdly, I remember I had just made a cup of tea and it went completely cold while I was waiting. I’d use them again, but I do wish the scheduling felt a little more dependable...
robert-Ouellette
April 24, 2026
"Cleaning was fine, billing were a little confusing"
Tidy was okay for the actual cleanings, no real complaints there. The billing part were what threw me off a bit. One charge didn’t look right, so I had to reach out to support and have them explain it. They did get it sorted in the end, but it took longer than I thought it would. Overall, not awful, but not amazing either.
FrancisWilson_66
April 24, 2026
"I used tidy.com for an apartment cleaning and..."
I used tidy.com for an apartment cleaning and was happy with it. They got a lot of the little stuff I usually notice, like the baseboards and around the sink, which I appreciated. There was one corner in the living room that got missed, but overall it was a solid job. I’d use them again for suuure...
james1970
April 24, 2026
"I thought Tidy’s pricing was reasonable..."
I thought Tidy’s pricing was reasonable overall. It wasn’t the absolute cheapest option, but I felt like I understood what I was paying for, which I appreciated. Booking was easy too, getting it handled quickly felt like a small win because it freed up part of my weekend. I took off one star because the extra fees can add up sometimes, but overall it was a solid experience.
robertlove5173
April 20, 2026
"I’ve been using tidy.com for around a..."
I’ve been using tidy.com for around a little while now, and updating my subscription was easy. There wasn’t any long back and forth or confusing stuff to deal with. Everything was clear enough, and I got it sorted out fast. Happy with the experience overall.
hello_terry214
April 18, 2026
"I was a little nervous about booking a..."
I was a little nervous about booking a cleaner online, like you never really know... but Tidy made the whole thing feel easy. The cleaner showed up on time, I got updates along the way, and nothing felt off or sketchy. Payment was clear too, no random charges or weird surprises after. I felt comfortable having someone in my home, which was the main thing for me. I’d definitely use them again.
hello_kathy397
April 18, 2026
"Booking was more frustrating than it should’ve been"
The actual cleaning was fine, no real complaints there. But trying to book a time was a headache. The slots I needed were almost always taken, and the openings seemed to change around a lot, which made it hard to feel like I could rely on the schedule. I ended up waiting much longer than I expected, and it made me trust the whole process a lot less.
randy_Brown71
April 16, 2026
"Professional and Honest Service"
I’m always a little nervous about booking services like this because I worry about getting fooled or overcharged, but this cleaner was great. They showed up right on time, were really polite, and did a solid job. Definitely felt professional and trustworthy.
hello_cheryl307
April 15, 2026
"Right on time, which was a relief"
I booked through Tidy and the main thing I noticed was that the cleaner showed up right when they were supposed to, which sounds simple but it makes such a difference. I didn’t have to sit there wondering if they were lost or running late or do that awkward thing where you keep checking your phone and debating whether to call.
The cleaning itself went smoothly and the whole timing thing just made the experience feel easy. I’m giving 4 stars only because the app was a little sluggish when I was trying to check the details, not a huge deal, just slightly annoying in the moment, but the punctuality was definitely solid.
MaliaRoderick_31
March 22, 2026
"Easy to book, but I had to double-check a few things"
Booking was straightforward, and I liked that I didn’t have to call anyone to get it done. The site worked fine, and picking a time was quick enough. I’m particular about knowing exactly what I’m paying for though, so some of the prices and options threw me off a bit. I ended up going back to make sure I’d selected the right thing. Overall, it was fine and I’d use it again, but I do think the details could be clearer

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